About Restore NYC

Restore is a nonprofit organization making freedom real for survivors of trafficking in the United States. Our vision is a world free from trafficking. For every survivor, a life of hope, restoration, and flourishing. Learn more about us on our website.

Our Values

We depend on God / We pursue impact / We execute with excellence / We care for each other / We can’t do it alone / The survivor drives our approach

Diversity & Inclusion: The Foundation to Making Freedom Real

Restore's mission is to make freedom real for survivors of trafficking in the United States. To do that, we desire a staff team that's more representative of the survivors we serve — almost all of whom are Black, Latina, and/or immigrants. Applicants from these underrepresented communities are strongly encouraged to apply. We especially welcome applicants who have lived experiences of trafficking, gender-based violence, intimate partner violence, and/or sexual assault.

About the Position

This is a paid contractor position reporting to the Director of Client Services. Working closely with the Referral team at Restore, the On-call Advocate will be responsible for providing immediate response to after-hours calls for emergency referrals and providing on-site interventions as needed. The ideal candidate has training in mental health crisis intervention, trauma-informed care, or a related field and experience working with mental health crisis situations. They can remain focused and calm during a crisis.

This is a contractor position requiring being on-call Mondays-Thursdays, 5 pm – 9 am, and Fridays, 5 pm - Mondays, 9 am, for a commitment of at least four months of being on-call throughout a year, including at least 3-day shifts when Restore is closed for the holidays throughout a year. The anticipated start date is October 2024, and it will be through September 2024, with the possibility of a renewal of the contract.

Specific Responsibilities

• Be able to be physically in NYC to assist with in-person assistance during the on-call periods
• Serve in an on-call capacity for at least four months, including at least 3-day shifts when Restore is closed for the holidays throughout the year and facilitate crisis intervention to survivors who need brief and immediate assistance with basic needs and emotional/mental stabilization.  
  • Respond to crisis and emergencies appropriately; provide practical assistance including emergency housing, transportation, food cards, financial assistance, etc. as needed
  • Provide immediate and short-term interventions to survivors experiencing emotional, mental, physical, and behavioral distress focused on safety, de-escalation, reduction of mental health symptoms and stabilization 
  • Interact with law enforcement and service providers as needed

• Practice trauma informed, culturally- and linguistically- sensitive, survivor-centered practices in all interactions with clients, staff, service provider organizations, and other stakeholders
• Complete all documentation within 24 hours of interaction with clients, or other relevant parties.
• Ensure all forms are submitted promptly and in accordance with established deadlines. 
• Ensure adherence to HIPPA requirements as well as APA, ACA, and NASW ethical guidelines

Requirements

• Experience working with individuals impacted by trauma
• Experience working in mental health crisis intervention 
• Training in mental health crisis intervention, trauma-informed care or related field
• Strong relational skills and engagement with survivors
• Deep commitment to the healing and well-being of survivors of sex trafficking
• Spanish fluency is a plus

Compensation

Contractor will be paid at the rate of $650 per month when signed up, with an additional $25 per hour being on the on-call phone and/or in crisis intervention. Day shifts during the holidays are $50 a day with an additional $25 per hour being on the on-call phone and/or in crisis intervention.

Job Location

This job is based in New York City.

Equal Opportunity Employer

Restore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Only candidates selected for interviews will be contacted.